Our equipment is used, tested for key functions and is ready for resale. The product is physically inspected, tested and put through our erasure process. All devices with applicable storage options have been sanitized. Condition notes and product specifications for each item are included in the sales list attached to the Global Sales email. Accessories, cords or other related items will be noted; if not noted, they will not be included.
Shipping
Packing and Dimensions: Please allow a minimum of 3 to 4 business days for orders to be packed and prepared for shipment. Processing times may vary depending on the size of the lot.
Equipment will be picked up at our warehouse located at:
- 401 N Portland Ave, Oklahoma City, OK 73107
Shipping and Pickup Information
The buyer is responsible for arranging transportation. Please email a copy of the Bill of Lading (BOL) to: logistics@cdrglobal.com
- Shipping charges and transportation related fees are the responsibility of the buyer.
- Our shipping and receiving hours are 7:00 a.m. to 4:00 p.m. CST, Monday through Friday.
- The dock is closed from 11:00 a.m. to 12:00 p.m. CST for lunch.
- Carriers arriving after 4:00 p.m. CST will be scheduled for the next business day.
- Shipping damage must be reported within 24 hours of delivery.
- Any visible damage must be noted on the BOL and signed by the driver upon delivery.
Package like the Pros!
Watch our informational video to see how we prepare and pack equipment for shipment.
Payment
We accept the following payment types:
- ACH: (0% fee)
- Bank Wire Transfer ($12.50)
Payment must be made in advance and in U.S. dollars. If your offer is accepted, payment is required within 48 hours of the award notification. Failure to submit payment within this timeframe may result in the equipment being awarded to another buyer.
All payments must be received and confirmed by our Finance Department before shipment can be released. Payment processing and confirmation may take 24 hours or longer, depending on the payment method.
Warranty
All equipment includes a 15 day warranty from the date of delivery. We take pride in the quality of our equipment and stand behind every sale.
During the warranty period, you will have time to inspect and test your purchase for any defective units.
Returns
If a defective item is identified during the warranty period, we will make every effort to provide a replacement, subject to availability. If a replacement is not available, an in-house credit will be issued.
Returned items should be packaged in the same or similar packaging used for the original shipment. Detailed return instructions will be provided if a return is required.